How We Work

We receive your inquiries and requests about our services. We review your inquiry and, if needed, ask follow-up questions about your needs and situation.

Contact

We review your inquiry and needs in detail and explain the support we can provide and how we would proceed. Together, we confirm the scope and direction of the support.

Depending on the project and type of contract, we complete the necessary procedures, such as signing an NDA and providing a quotation. If needed, we may conduct a simplified gap analysis before the contract.

We sign the contract based on the agreed scope and terms of support.

Based on your inquiry, we confirm the standards and focus areas for the gap analysis. We also review the materials needed for the analysis in advance, such as a facility overview and your document structure.

We examine your buildings, facilities and documents to identify discrepancies against the standards and issues that need improvement. At the end of the analysis, we hold a wrap-up session and share the main findings.

We organize the results by rating level and submit a report summarizing the issues and the improvements needed.

Based on the gap analysis results, we plan the scope and approach of improvement support and present a proposal together with a quotation.

Based on the proposal, we finalize the scope of support with you and then sign a contract.

We carry out improvement activities together with you, aiming to resolve issues and achieve your goals.

A consultant other than the one in charge reviews and evaluates the post-improvement status, then prepares and submits a results report. Once you have reviewed the report, the consulting engagement is complete.